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UX Methods

Statistical Analyses

Coding / Tools

Disclaimer

Made with the R packages pagedown and datadrivencv.

Last updated on 2023-06-28.

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Liam Kettle, M.S.

Ph.D Candidate - User Experience Researcher

Education

PhD., Human Factors & Applied Cognition Psychology

George Mason University

Fairfax, VA

2024

M.A., Human Factors & Applied Cognition Psychology

George Mason University

Fairfax, VA

2022

M.S., Psychology

University of Otago

Otago, New Zealand

2020

B.S.(Hons), Psychology

University of Otago

Otago, New Zealand

2018

Research Experience

Graduate Research Assistant

George Mason University

Fairfax, VA

Current - 2020

  • Provided insights and recommendations for augmented reality visualizations for effective communication between autonomous vehicles and drivers through a systematic review of 31 relevant articles
  • Identified actionable recommendations to improve in-app navigation for feature accessibility through competitor analysis, user interviews, and iterative prototyping for a meal-kit delivery service application
  • Increased potential for product growth in identifying means to better group ordering for college students by conducting usability experiments of food delivery applications to explore users’ behaviors and motivations
  • Advocated user-centric, data-driven decisions for a social justice platform to improve multi-disciplinary collaboration and communication by gathering insights about stakeholders’ needs and attitudes
  • Placeholder

Researcher

University of Otago

Otago, New Zealand

2020 - 2018

  • Develop driving simulations using STI-SIM to investigate youth driver behavior in adverse weather conditions within New Zealand, measuring automotive metrics including driver speed, lane maintenance, and headway distances.
  • Analyze driver speed, lane maintenance, and headway distances, and regressed behavioral changes on qualitative survey data including driver violations, lapses, errors, risk-taking propensity, anger, and sensation-seeking.

Teaching Experience

Psychology Laboratory Demonstrator

University of Otago

Otago, New Zealand

2020 - 2019

  • Taught over 70 undergraduate students across 3 class laboratories, graded 100% of student assignments, and provided constructive feedback for students

Cognitive Engineering Teaching Assistant

University of Otago

Otago, New Zealand

2019 - 2018

  • Evaluated over 50 novel system designs across various applications of Human Factors and provided recommendations for future accident analyses

Selected Publications & Proceedings

Kettle, L., & Lee, Y-C. (2023). User Experiences of Well-being Chatbots. Human Factors

Kettle, L., & Lee, Y-C. (2022). Augmented Reality for Vehicle-Driver Communication: A Systematic Review. Safety

Kettle, L., Melles, L., & Simpson, K. (2022). Moderation Analysis of Gender in Social Robot Interactions. In Proceedings of the 66th Human Factors and Ergonomics Society International Annual Meeting.

Kettle, L., & Lee, Y-C. (2021). “Welcome to your Daily Wellness Check”: The Proposed Evaluation of a SMS-based Conversational Agent for Managing Health and Well-being. In Proceedings of the 65th Human Factors and Ergonomics Society International Annual Meeting.

Andersson, L., Ayala, A., Chan, S., Hickerson, K., Kettle, L., Malcein, L., & Lee, Y-C. (2021). User Experience and Analysis of an Autonomous Shuttle Service. In Proceedings of the 7th International Conference on Vehicle Technology and Intelligent Transport Systems.

Selected Awards

  • Human Factors and Ergonomics Society Student Travel Award (2021)
  • University of Otago Master’s Research Scholarship (2019)

Professional Service & Leadership

Leadership Development Committee Member

Human Factors and Ergonomics Society

N/A

Current - 2022

  • Tasked with the further development of leadership resources and pathways into the organization
  • Reviewed existing literature; conducted interviews to identify user needs

Student Chapter President

Human Factors and Ergonomics Society

N/A

2022 - 2021

  • Elected leader for student chapter with 9 members and responsible for continuing active engagement with local and national organizations
  • Organized 17 events including 10 guest speakers for information dissemination, recruitment, and mentorship

Student Chapter First-year Liaison

Human Factors and Ergonomics Society

N/A

2021 - 2020

  • Facilitated new student integration into the graduate program